Build a Culture of Wellness that supports people and performance

Culture of Wellness© is Holistic Services Group’s proprietary organisational wellbeing framework, developed to help workplaces strengthen personal wellbeing, leadership practices and the cultural conditions that support sustainable performance.

Wellbeing initiatives lose momentum when they sit outside the way people are led, supported and expected to work. HSG’s Culture of Wellness© program helps organisations connect employee wellbeing, leadership behaviour and workplace culture through one practical framework.

Using HSG’s proprietary Seven Pillars of Personal Health and Seven Pillars of Business Health, the program helps identify strengths, clarify priorities and build a more consistent approach to wellbeing across the organisation. It can be tailored for corporate, government, education and not-for-profit workplaces.


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Why wellbeing needs to become part of how work happens

One-off activities can create a positive moment, but lasting progress depends on what happens between those activities: how managers lead, how teams communicate, how people are supported and how workplace decisions affect day-to-day wellbeing.

  • Managers shape the employee experience: managers account for at least 70% of the variance in team engagement, showing why leadership behaviour needs to be part of any meaningful workplace culture strategy (Gallup, State of the American Manager, 2015). Read Gallup’s employee engagement research.
  • Work design shapes culture: under the model WHS laws, PCBUs must manage psychosocial risks. Safe Work Australia identifies common psychosocial hazards including high job demands, low job control, poor support, lack of role clarity, poor organisational change management and inadequate reward and recognition. Read Safe Work Australia’s guidance on psychosocial hazards.

Culture of Wellness© gives organisations a structured way to consider personal wellbeing and organisational conditions together, rather than treating workplace wellbeing as a collection of disconnected activities.

Talk to HSG about building wellbeing into the way your organisation works.

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How the Culture of Wellness program works

Culture of Wellness© is HSG’s structured process for assessing the current culture, defining the desired culture and embedding change across the organisation. The full program begins with an anonymous Culture of Wellness© Survey based on the Seven Pillars of Business Health, followed by executive consultation and vision design. Implementation is supported over a multi-year horizon, with quarterly reviews in Year 1, six-monthly reviews in Year 2 and a final review in Year 3.

Organisations not ready for a full multi-year program can begin with a single workshop or a narrower series focused on selected pillars.

The two frameworks behind Culture of Wellness

The framework considers workplace wellbeing through two connected perspectives.

The Seven Pillars of Business Health

This part of the framework examines the organisational conditions that influence whether people can thrive at work:

  • Purpose: usually captured in your vision statement — the higher purpose your organisation serves, and the reason your work matters
  • Attitude: how your people approach problems and change — bringing constructive energy while keeping room for honest questions and respectful challenge
  • Relationships: how genuine bonds are built with management, staff, teams, customers, suppliers and community — moving from “me” to “we” through trust, diverse ideas, and valuing people for who they are, not just what they contribute
  • Morale: the environment that makes people want to come to work, and stay — how your team really feels about where they work
  • Support: how genuinely your people feel appreciated and recognised, and whether they can access the practical resources, guidance and help they need
  • Acceptance and Inclusion: how well your business creates equal opportunity for everyone, and actively addresses harassment and bullying
  • Performance: how clarity, appropriate resources, feedback, capability, reasonable demands and fair accountability support people to contribute effectively

The Seven Pillars of Personal Health

This part of the framework explores the personal factors that influence how employees experience work and life:

  • Spiritual: there are as many definitions of spiritual health as there are people — prayer, religion, surfing, meditation, gardening and more
  • Mental: how you engage your mind — attention, thinking patterns, learning and adapting when circumstances change
  • Social: how you connect and bond with others — having a support network you can call on when it matters
  • Emotional: how you notice, express and regulate emotions, and what supports genuine enjoyment in life and work
  • Self (Esteem): how you see yourself, and how you speak about who you are
  • Nutrition: what you eat and drink fuels how you think, feel and perform — nourishing your body, not just feeding it
  • Physical: how you move, exercise and care for your body’s energy, rest and recovery

Together, the two frameworks help organisations consider both individual capability and the workplace environment in which employees are expected to perform.

Who the program is for

Culture of Wellness© can be adapted for whole teams, leadership cohorts, cross-functional groups and organisations seeking a shared approach to employee wellbeing and workplace culture.

It is particularly relevant for:

  • organisations whose wellbeing initiatives currently feel disconnected or reactive
  • teams navigating growth, restructure or organisational change
  • leadership groups seeking a clearer framework for supporting people
  • hybrid or geographically dispersed workforces
  • organisations developing an annual or longer-term workplace wellbeing strategy
  • corporate, government, healthcare, education and not-for-profit workplaces

What the program can involve

HSG works with each organisation to understand its workforce, current wellbeing initiatives, leadership context and priority areas before recommending an appropriate format.

Depending on your objectives, Culture of Wellness© may include:

  • an anonymous Culture of Wellness© Survey
  • assessment against the Seven Pillars of Business Health
  • executive consultation and culture vision design
  • facilitated leadership or whole-team workshops
  • exploration of the Seven Pillars of Business Health and Seven Pillars of Personal Health
  • structured discussion of organisational strengths and pressure points
  • practical individual and team reflection activities
  • development of an implementation plan
  • scheduled measurement and review cycles
  • integration with a broader annual workplace wellbeing program
  • single-workshop or targeted-series pathways for organisations not ready for the complete program

Delivery can be tailored to the needs, size and operating context of your organisation. HSG delivers workplace wellbeing services onsite in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and regional areas, plus New Zealand and Asia-Pacific, with virtual delivery available nationwide.

What the framework is designed to support

More consistent leadership behaviour

Help managers understand how everyday communication, recognition, support and decision-making influence employee wellbeing and team culture.

Stronger morale and connection

Create a shared language for discussing wellbeing, relationships, purpose and support across teams and leadership levels.

Clearer wellbeing priorities

Identify where your organisation is already strong, where gaps may exist and where focused action is likely to have the greatest value.

Greater capacity to navigate change

Support teams and leaders to respond to uncertainty with greater clarity, adaptability and consideration for the human impact of change.

Why organisations choose HSG

Holistic Services Group has delivered workplace wellbeing programs since 2003 and is trusted by more than 1,600 organisations, including Microsoft, Telstra, Commonwealth Bank and the Department of Defence. All sessions are delivered by specialist facilitators who hold discipline-relevant credentials, and Culture of Wellness© is HSG’s proprietary methodology.

“Great presentation by Dana. She is very knowledgeable and gave great examples and insight into the topic. The PDF handout was an extra bonus that assisted attendees’ understanding and areas for improvement. Thank you.”
Cindy Tsataros, St John Ambulance (NT) — Introduction to the Seven Pillars of Holistic Health

Laughter therapy and wellbeing workshop

What HSG can help you evaluate

The most appropriate measures depend on the program format and your organisation’s objectives. Where relevant, HSG can support reporting on:

  • Culture of Wellness© Survey results across the Seven Pillars of Business Health over agreed measurement cycles
  • attendance and participation
  • participant feedback and perceived usefulness
  • reported confidence or understanding following a session
  • themes and priority areas identified through facilitated discussion
  • qualitative comments from participants and leaders
  • recommended opportunities for further development

Culture of Wellness© is designed to support stronger alignment, leadership consistency, employee participation and a more integrated approach to workplace wellbeing. These broader organisational outcomes develop over time and depend on the actions, work practices and leadership behaviours that follow the program.

Build the framework into a broader wellbeing strategy

Culture of Wellness© can provide the organising framework for a wider program of leadership development, employee wellbeing and workplace culture initiatives.

Frequently asked questions

A culture of wellness is a workplace environment in which employee wellbeing is supported through everyday leadership, communication, relationships, work practices and organisational decisions. It goes beyond offering occasional wellbeing activities by considering the conditions that shape how people experience work.

An EAP provides confidential support to employees, often after a need has arisen, but it is not a substitute for managing work-related psychosocial risks. Under applicable WHS or OHS laws, organisations must identify and manage risks arising from work design, systems, management practices and workplace interactions. Culture of Wellness© can complement an EAP by helping leaders examine these organisational conditions, but the program is not presented as a compliance guarantee.

It can be adapted for leadership cohorts, whole teams or cross-functional groups. The appropriate participants depend on whether your priority is leadership behaviour, employee wellbeing, organisational culture or a combination of these areas.

HSG can report on measures such as participation, feedback, perceived usefulness, increased understanding and themes identified during facilitated discussions. The program is designed to support stronger alignment, leadership consistency and an integrated approach to workplace wellbeing, but it does not guarantee specific changes in productivity, retention or organisational performance.

Yes to both. HSG delivers onsite across Australia, including metropolitan and regional locations, as well as New Zealand and Asia-Pacific, with virtual delivery available for distributed and hybrid workforces. HSG works with you to understand your workforce and priorities before recommending the most suitable content and format.

Yes. A single facilitated workshop can provide a practical starting point. HSG can then recommend whether further leadership development, employee wellbeing initiatives or a structured annual program would be useful.

Trusted by 1,600+ organisations across Australia and Asia-Pacific

Supporting corporate, government, healthcare, education and not-for-profit sectors

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HSG has supported more than 1,600 organisations across corporate, government, healthcare, education and not-for-profit sectors, including Microsoft, Telstra, Commonwealth Bank, BHP, the Department of Defence, St Vincent’s, the University of Sydney, Deakin University, The Smith Family and headspace National Youth Mental Health Foundation.

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More than 1,600 organisations have trusted HSG to deliver practical workplace wellbeing programs across Australia. Tell us what your team needs, and we’ll help you identify the right next step.

Enquire Now

We respond to all enquiries within 12 hours.