Workplace mental health training that builds real capability
In most teams, someone is quietly struggling, and the people around them often notice but aren’t sure what to say or do. Workplace mental health training closes that gap. It gives your people the awareness, language and confidence to recognise the early signs and respond well, so support starts before a concern becomes a crisis.
Workplace mental health training is a set of evidence-informed workshops that build mental health awareness and practical skills across an organisation. Sessions help staff understand common mental health conditions, recognise early signs of distress in themselves and others, reduce stigma, and respond supportively. Holistic Services Group delivers corporate mental health training onsite across Australia and virtually nationwide and across Asia-Pacific, in formats ranging from a 60 to 90 minute awareness session to a half-day program.
Tell us what your team needs
Complete the form and we’ll recommend the most suitable service, format or next step for your organisation.
No obligation. We respond to all enquiries within 12 hours.
Why mental health literacy matters at work
Mental health concerns can affect attendance, performance and people’s capacity to work safely, but training should be positioned as one part of a wider organisational response—not as the solution to psychosocial risk.
- Mental health claims are rising: Mental health conditions accounted for 12.0% of serious workers’ compensation claims in 2023–24p—17,600 claims and an increase of 161.1% over ten years—according to Safe Work Australia’s Key Work Health and Safety Statistics Australia 2025.
- Claims involve longer absences: The median time lost for a serious mental health condition claim was 35.7 working weeks in 2022–23, almost five times the median for all serious claims, with median compensation of $67,400 (Safe Work Australia, Key Work Health and Safety Statistics 2025).
Under the model WHS laws, organisations must eliminate psychosocial risks or, where that is not reasonably practicable, minimise them so far as reasonably practicable. Requirements vary by jurisdiction. Training and EAPs can complement controls involving work design, consultation, supervision and management practices, but do not replace them. See Safe Work Australia’s psychosocial hazards guidance.
Who this is for
Workplace mental health training is designed for whole teams and intact workgroups and is just as relevant to staff in high-pressure or frontline roles, hybrid and remote teams, and workplaces undergoing change. Sessions can run for an entire workforce, a single department, or a wellbeing-day audience. Managers are welcome in the all-staff format. Where leaders need their own skills to recognise distress and handle disclosure, HSG offers a companion Manager Mental Health Training program.
What the training involves
HSG delivers workplace mental health training as interactive workshops: onsite across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and regional areas nationally, and virtually nationwide and across Asia-Pacific. Sessions run for 60 to 90 minutes, with extended half-day formats where a topic warrants deeper exploration. They are discussion-based and practical rather than lectures, and the content is tailored to your industry and workforce before delivery.
You can choose a single workshop or combine several into a program. Options include:
- Mental Health Awareness Workshop
- Demystifying Mental Illness, Depression and Anxiety
- Building Mental Agility in Challenging Times
- R U OK? Looking After Your Mental Health
- R U OK? Empowering Others Through Active Listening and Support
Where workload and pressure are the main concern, this pairs naturally with Stress and Burnout Prevention Workshops. Where mental health capability needs to be embedded as a formal control, it can form part of a documented psychosocial risk program.
This training builds awareness and practical response skills; it is not counselling, diagnosis or clinical treatment.
What participants take away
By the end of a session, participants will be able to:
- Recognise common early signs that a colleague may be struggling
- Start a supportive conversation without trying to diagnose or counsel
- Respond appropriately when someone opens up about their mental health
- Point colleagues to the right internal and external support
- Take practical steps to look after their own mental health
Outcomes
What HSG can measure and report after delivery:
- Attendance and participation rates
- Participant feedback and satisfaction scores
- Self-reported confidence in recognising the signs and starting a supportive conversation
- Qualitative comments from staff
- Participant-reported usefulness and intention to apply the skills
What the training is designed to support over time:
- Greater awareness of common mental health concerns
- More confident, appropriate supportive conversations
- Clearer pathways to internal and external support
- Reduced stigma and earlier help-seeking
- A shared language for discussing mental health at work
- A broader organisational approach to psychosocial risk management
Why it matters: The same workers’ compensation trend that makes inaction costly also makes the case for prevention. When staff can recognise the early signs and feel safe raising them, concerns are more likely to be addressed while they are still small, rather than surfacing months later as a claim or a resignation. Workplace mental health training builds that everyday literacy across your teams. For the national picture behind that trend, see our summary of Australian workplace stress research.
Give your team the confidence to talk about mental health
Most people want to help a colleague who is struggling and simply do not know what to say. This training replaces that hesitation with practical language, and a clear sense of where a manager’s role begins and ends.
Tell us about your workforce and the pressures they are carrying, and we’ll recommend the right format.
Call us: 1300 889 073
What clients say
A common concern is whether a mental health session will land with staff, and whether it will complement the support an organisation already has, rather than cut across it. The feedback below speaks to exactly that.
Anthony led an engaging session. The references to our internal EAP and programs was a great inclusion for an informative session.
HSG has delivered mental health and wellbeing programs to organisations including Microsoft, Telstra, Commonwealth Bank, NAB, KPMG, Australia Post, the Australian Federal Police, the Department of Defence, the Department of Finance and more than 1,600 other organisations across Australia.
Why Holistic Services Group
Holistic Services Group has delivered workplace wellbeing programs across Australia since 2003, with more than 20 years of continuous practice. Workplace mental health training is led by specialist facilitators who hold professional credentials in fields such as mental health, psychology and adult education. They are specialists in their discipline, not generalists, and sessions draw on evidence-based methods. This training sits within HSG’s broader Workplace Mental Health and Resilience pillar.
Frequently asked questions
HSG has delivered workplace wellbeing programs across Australia since 2003 and is trusted by more than 1,600 organisations, including Microsoft, Telstra, Commonwealth Bank, NAB and the Australian Federal Police. Sessions are led by specialist facilitators with professional credentials in their field. And because timing often matters, HSG responds to all enquiries within 12 hours.
Yes. HSG tailors content to your industry, workforce and current context, such as a recent restructure, a known wellbeing pressure, or sector-specific demands, before delivery. You can also select individual workshops or combine several into a program. The aim is for the examples and language to reflect what your people actually experience.
Both. HSG delivers workplace mental health training onsite across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and regional areas nationally, and virtually for teams anywhere in Australia and across Asia-Pacific. Virtual delivery works well for distributed and hybrid workforces. Contact us to confirm availability for your location and preferred dates.
HSG reports back on attendance, participant feedback, and self-reported confidence in recognising and responding to mental health concerns. Over time, the training is designed to support more open conversations, earlier help-seeking, stronger psychological safety, and better-managed psychosocial risk. On the business case, PwC’s 2014 modelling found an average return of $2.30 for every dollar spent successfully implementing an appropriate workplace mental health action. The analysis covered a range of prevention, early-intervention and return-to-work measures and emphasised leadership support, employee participation and sustained implementation. It should not be interpreted as a guaranteed return from a single training session. Read PwC’s workplace mental health ROI report. Outcomes are strongest when training is part of an ongoing wellbeing calendar rather than a one-off.
An EAP provides confidential individual support and may also offer manager and organisational services. Mental health training has a different role: it helps staff recognise concerns, respond supportively and understand how to connect someone with appropriate help. The two can complement each other, but neither replaces an organisation’s duty to identify and control work-related psychosocial risks.
Workplace mental health training suits whole teams and intact workgroups, and is just as relevant for staff in high-pressure or frontline roles, hybrid and remote teams, and workplaces moving through change. Sessions can run for an entire workforce, a single department, or a wellbeing-day audience. Managers are welcome in the all-staff format; where leaders need their own skills for recognising distress and handling disclosure, HSG offers a separate Manager Mental Health Training program.
Start the conversation
More than 1,600 organisations have trusted HSG to deliver practical workplace wellbeing programs across Australia. Tell us what your team needs, and we’ll help you identify the right next step.
We respond to all enquiries within 12 hours.
Trusted by 1,600+ organisations across Australia and Asia-Pacific
Supporting corporate, government, healthcare, education and not-for-profit sectors
HSG has supported more than 1,600 organisations across corporate, government, healthcare, education and not-for-profit sectors, including Microsoft, Telstra, Commonwealth Bank, BHP, the Department of Defence, St Vincent’s, the University of Sydney, Deakin University, The Smith Family and headspace National Youth Mental Health Foundation.